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Knowledge Home | Functional Area | Form, Survey, Query... Tools |
Web form capture questions
How can I:
1. autoresponder w/ attachment - Yes, any template can include an attachment. The attachment is a link. Add the document to the category in the Category / Products under Account. See attachment

2. Attach a form to an email. You can add a link to a form and include in in an email, but the form is processed with a Java script which most email clients cannot process.

3. How to change the subject when the autoresponder goes out. The email subject can use a link from the record e.g. ##FIRSTNAME## or any field in the record. The form can have a force field value that populates the record to be used in construction of the autoresponder.

4. How to change the Reply to Address from the autoresponder. The form Reply to Address is determined the the database Generic Support reply to address in the Account > Organizational Profile

5. Can I reuse fields in multiple forms. The fields you use are fields from the database. They are not specific to the form. The form submittal is no different than updating a record in the database so its the same as multiple users updating records in the database at the same time. Not a problem.
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