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Display Knowledge Tags in the support portal

You can tag knowledge base articles with TAGS. Now you can configure your support portal to display these tags:

  • If you use Portal Profile, please goto Account -> Setup -> External Portal -> Portal Profiles -> Portal Profile Detail, in the [Knowledge] section, choose ?Top Tags? as one of the sidebar display widgets.
  • If you do not use Portal Profile, please goto External Site -> Setup. in the [Knowledge] section, choose ?Top Tags? as one of the sidebar display widgets.

Then if you visit your support portal, you should see the TAGS widget on the left sidebar:

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Type: Knowledge Base
Tag(s): Knowledge, Support Portal
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