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| Marketing Automation
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True Integrated Marketing
The first step in Customer Relationship Management (CRM) is making contact. With EBSuite's Marketing Automation - Online/Offline Campaign Management module you have complete control to direct sales into your pipeline. Trackable communication with up-to-the-minute analytics ensures that you maximize your ROI. This is integrated with our Sales Force Automation and Customer Support modules for a true unified view of your customer's value.
Maximize Your Sales Pipeline
Automatically deliver pre-qualified "hot" sales leads. Sales opportunity work flows are automatically created and routed to each sales team member ensuring that every opportunity is maximized. EBSuite's real-time campaign analytics and reporting gives managers the tools to evaluate results and adjust campaigns to maximize campaign ROI.
Easily Manage Multi-Channel Campaigns
Our marketing automation module, empowers marketing staff to manage multi-channel campaigns and provide real-time messaging to customers. In minutes, managers can create audience segments for each message, deliver email messages and track the results. Managers
instantly identify which message is working and adjust (test and re-test). Manage call center campaigns to pre-qualify prospects, then instantly route each sales lead to a qualified sale representative. Create direct postal messages and every interaction is recorded in each customer's notes history log.
Measured Impact & ROI
Create, test, execute, and report on your marketing campaigns.
Deliver fresh leads to sales with our integrated closed-loop system.
Report campaign results with real-time analytics. Publish state of the art campaign reports to executives to confirm business insight. EBSuite's pre-configured reports and our Report Builder deliver real-time analytics to decision makers.
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| Benefits
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Access Anywhere
Freedom to travel with -- online, offline, and mobile device access. EBSuite syncs with
popular tools like Microsoft Outlook, Palm Treo, Blackberry and Apple iPod.
Up and Running in Hours
Since technology and your business demands change constantly, shouldn't your business tools?
We leverage our on-demand CRM model to continously add new features to our CRM tools.
Features are added about every two weeks not three times a year,
"why wait, get it now". The result is an enormous set of
unique product features not available from other vendors at any price.
Up and Running in Hours
Each customer receives our free priority technical support. Which includes company administrator training,
setup and customization of each module. Free technical support is available by email at
support@ebsuite.com, or at our customer service portal,
or by phone: 1-888-CRM-EBS0 or 1-888-276-3270 option #2, available
6 AM to 6 PM Pacific Standard Time, Monday thru Friday.
No Risk! No Long Term Contracts
With no contracts to sign, no hidden fees your up
and running in 24 hours or less... Enterprise grade
CRM @ No Risk.
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EBSuite is the Leader in Delivering Fully Automated On-Demand CRM
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Sales Force Automation, SFA, Salesforce, Customer Relationship Management, CRM, Customer Management, Contact Management, Call Center, Lead Management, Opportunity Management, Asset Management, Sales Forecast, Sales Teams, Product Interest, Multiple Product Price Books, Quote Builder Commission Credit, Sales Territory Management, Report Builder, Sales Metrics, Role Base Access Control, Group Calendar, Task, Appointment Calendars
Case, Service Request, Customer Support, Support Ticket management, Customer Service, Help Desk, Helpdesk, Knowledge Management, Solution, FAQ, Call Center, Customer Self Service Portal, Asset Management, Role Base Access Control, Case Dispatcher, Customer-facing Web Service, Customer Surveys, Group Calendar, Task, Appointment Calendars
Email Campaign, Contact List, Campaign Management, Online Promotion, Audience, Audience List, List Builder, Increase Sales, Brand, Campaign ROI, Call Center, Calendar, Task, Appointment
File, Source Control, Version Control, Check In, Check Out, Checkin, Checkout, Diff, Bug Tracking, Bug Management, Patch Management, Project Management, Project Scheduling, Gantt Chart, Task Scheduling, Calendar, Task, Appointment
Online Hosted, Web Based Application, Hosted Application, Application Service Provider, ASP, J2EE, AJAX, Open Source, Solution Provider, Enterprise Solution Provider, EBusiness, E-Business Suite
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EBSuite.com Implements CRM Solution for Asteres Inc
