|
|
|
|
| Benefits
|
Sales Contact Management
The core of EBSuite is its powerful Contact Manager.
The Contact Manager is integrated and shared by each module.
This makes it ideal for business or work groups who need a complete and synchronized view of their customers.
EBSuite's Notes History provides a complete "360-degree" view
of your customers, enabling
sales representatives to understand every interaction and interest.
Enable them to build and maintain a strong and lasting customer relationship.
Work group calendar / task creates team work
Manage sales opportunities as a team
Improve customer satisfaction
Controlled 360-degree customer history access
|
| Highlights
|
Integrated Modules Share Complete History
All customer history is organized and stored in one place - their contact record.
From their initial lead generation marketing campaign to each sales opportunity, sales quote, customer support request or
project task. All documents related to the customer are easily accessible.
Group Calendar & Task Management
Help everyone be more effective. Track individual as well as team calendars and tasks,
to create a dynamic team. Synchronize contacts, calendar and tasks with Microsoft's Outlook, Palm Treo,
Blackberry and Apple's iPod. Enable team work and access to vital business information anywhere.
Mobile Notification
Keep everyone synchronized, even out in the field, with EBSuite alerts, sales escalations and
sales opportunities delivered to your mobile device, PDA or cell phone.
Rewards Sales Teams by Commissions
Sales managers can create and assign teams to support each account.
Create roles for each member and track their achievements. Assign sales commission rewards for each member based on a fixed or percent of each sale. |
|
|
|
|
|
|
|
|
|
|
EBSuite is the Leader in Delivering Fully Automated On-Demand CRM
|
Sales Force Automation, SFA, Salesforce, Customer Relationship Management, CRM, Customer Management, Contact Management, Call Center, Lead Management, Opportunity Management, Asset Management, Sales Forecast, Sales Teams, Product Interest, Multiple Product Price Books, Quote Builder Commission Credit, Sales Territory Management, Report Builder, Sales Metrics, Role Base Access Control, Group Calendar, Task, Appointment Calendars
Case, Service Request, Customer Support, Support Ticket management, Customer Service, Help Desk, Helpdesk, Knowledge Management, Solution, FAQ, Call Center, Customer Self Service Portal, Asset Management, Role Base Access Control, Case Dispatcher, Customer-facing Web Service, Customer Surveys, Group Calendar, Task, Appointment Calendars
Email Campaign, Contact List, Campaign Management, Online Promotion, Audience, Audience List, List Builder, Increase Sales, Brand, Campaign ROI, Call Center, Calendar, Task, Appointment
File, Source Control, Version Control, Check In, Check Out, Checkin, Checkout, Diff, Bug Tracking, Bug Management, Patch Management, Project Management, Project Scheduling, Gantt Chart, Task Scheduling, Calendar, Task, Appointment
Online Hosted, Web Based Application, Hosted Application, Application Service Provider, ASP, J2EE, AJAX, Open Source, Solution Provider, Enterprise Solution Provider, EBusiness, E-Business Suite
|
|